Average Guest Rating for The Boatside Inn, Hexham
Rooms:
4.8
Value:
4.7
Friendliness:
4.8
Cleanliness:
4.8
Facilities:
4.7
Staff service:
4.8
Location:
4.7
Breakfast:
4.7
Guest Rating:
4.8
From 402 reviews
Sort:Guest Reviews
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Francis
Family with older Children
Stayed: Feb '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Overall the service was faultless."
Could not wish for a more friendly atmosphere.... Read more
"Overall the service was faultless."
Could not wish for a more friendly atmosphere. Read less
Likes:
Everything without exception.
Dislikes:
None
Response from The Boatside Inn:
My thanks for your kind comments regards Carol
The Boatside Inn, Hexham
Ingrid
With a colleague
Stayed: Jan '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Delightful, even though the reason for being there was a sad one."
Actually, my party consisted of myself and a friend, staying overnight after a longish journey prior to attending a funeral. We had dinner at the inn, stayed overnight and had breakfast before going o... Read more
"Delightful, even though the reason for being there was a sad one."
Actually, my party consisted of myself and a friend, staying overnight after a longish journey prior to attending a funeral. We had dinner at the inn, stayed overnight and had breakfast before going on to the church for the funeral in the morning. Checking in was easy, accessing the restaurant simple, staff were very friendly - all in all the administrative side went flawlessly. Read less
Likes:
The location was beautiful; the cottage / room was clean, beautifully apportioned and charming; dinner was excellent - locally sourced food and good chefs; friendly staff.
Dislikes:
Nothing.
Response from The Boatside Inn:
So sorry for the reason for your stay - however pleased you found it comfortable and the food good. You never know next time could be a happy reason to stay. Kind regards Carol
The Boatside Inn, Hexham
Malcolm
Mature Couple
Stayed: Jan '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"great stay"
well look after for the full stay... Read more
"great stay"
well look after for the full stay Read less
Likes:
I get a excellent night sleep, warm rooms & excellent food, I always try to book in at the boatside inn if nights are available to book (one night stays not always available at weekends?)
Dislikes:
nothing at all
could do with a safety handrail on steps in/out of the rooms, special for the older Persons
Response from The Boatside Inn:
Very pleased you enjoyed it again. Look forward to you staying in the future. Thanks for your kind comments. regards Carol
The Boatside Inn, Hexham
Francesca
Mature Couple
Stayed: Jan '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent"
We have stayed here before and come back because of the nice rooms and excellent service and staff.... Read more
"Excellent"
We have stayed here before and come back because of the nice rooms and excellent service and staff. Read less
Likes:
It was all very good
Dislikes:
Not really
Response from The Boatside Inn:
Great to see you again - pleased you enjoyed your stay. Kind regards Carol
The Boatside Inn, Hexham
Sue
Mature Couple
Stayed: Dec '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Our 3rd stay and it won't be our last"
Booked 2 nights for December in August 2016. We enjoy visiting Hexham Christmas market and booked The Boatside well in advance. Two days before our visit I looked on their website and say that they ... Read more
"Our 3rd stay and it won't be our last"
Booked 2 nights for December in August 2016. We enjoy visiting Hexham Christmas market and booked The Boatside well in advance. Two days before our visit I looked on their website and say that they was offering 3 nights for the price of 2. I emailed Paul to enquire if we could add the extra night to our stay and he said it wasn't a problem. Read less
Likes:
Lovely hosts and staff. Extremely comfortable room. Dog friendly (we took our two border terriers. Welcome in the snug area of the pub. Food was fantastic. We love The Boatside Inn.
Dislikes:
Nothing
Response from The Boatside Inn:
Pleased you enjoyed again - thanks very much regards Carol
The Boatside Inn, Hexham
Alan D
Mature Couple
Stayed: Dec '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Superb"
All excellent and top qualiry... Read more
"Superb"
All excellent and top qualiry Read less
Likes:
Everything
Dislikes:
None
Response from The Boatside Inn:
Thank you very much for your comments - hopefully see you again sometime kind regards Carol
The Boatside Inn, Hexham
Lauren
Young Couple
Stayed: Nov '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great value for money"
We stayed for a long weekend and had decided before the end of our stay that we would definitely be back! Our room was fabulous, the food was great and the service was brilliant. My only slight moan i... Read more
"Great value for money"
We stayed for a long weekend and had decided before the end of our stay that we would definitely be back! Our room was fabulous, the food was great and the service was brilliant. My only slight moan is that breakfast is only served between 8 & 9 which we felt was a little early but once you were up it was worth it. We ate at the restaurant each night and definitely can't complain. The Sunday roast was the best I've ever eaten!
I'll definitely be back sooner rather than later. Read less
Likes:
The room was absolutely beautiful. Very homely and cosy. I was sad to leave!
Dislikes:
The breakfast being slightly early but this is personal opinion.
Response from The Boatside Inn:
Hi Many thanks for your kind comments. Hopefully see you back soon regards Carol
The Boatside Inn, Hexham
Ian
Mature Couple
Stayed: Nov '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Yet another fantastic stay here!"
This is our fifth visit to Boatside. We love the location for walking and visiting Hexham amd the area. The offer of 3 nights for 2 is excellent and we are always made to feel very welcome and at home... Read more
"Yet another fantastic stay here!"
This is our fifth visit to Boatside. We love the location for walking and visiting Hexham amd the area. The offer of 3 nights for 2 is excellent and we are always made to feel very welcome and at home. Read less
Likes:
The food is always lovely. So much choice and huge portions. We were thrilled with the decoration and new furniture and en suites in the rooms, also bar and restaurant since the flood damage last year
Dislikes:
Nothing...it was all great!
Response from The Boatside Inn:
Hi Great review thanks - pleased you keep coming back that says it all - Kind regards Carol
The Boatside Inn, Hexham
Barbara
Family with older Children
Stayed: Oct '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A very comfortable pleasant stay"
Excellent accommodation in cottage with twin room and good facilities. Pleasant staff who showed an interest in what we had been doing. Good food. Had 2 evening meals which were very tasty. Comfort... Read more
"A very comfortable pleasant stay"
Excellent accommodation in cottage with twin room and good facilities. Pleasant staff who showed an interest in what we had been doing. Good food. Had 2 evening meals which were very tasty. Comfortable beds. Quiet nights rest Read less
Likes:
All of the above
Dislikes:
No
Response from The Boatside Inn:
Many thanks for your kind comments - hopefully see you again sometime - Kind regards Carol
The Boatside Inn, Hexham
Alan
Mature Couple
Stayed: Oct '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"One t Remember"
Relaxing 2night break at The Boatside was just the ticket to break our long journey from the north of Scotland travelling home to East Anglia. We hadn't walked any of Hadrian's Wall before so the loc... Read more
"One t Remember"
Relaxing 2night break at The Boatside was just the ticket to break our long journey from the north of Scotland travelling home to East Anglia. We hadn't walked any of Hadrian's Wall before so the location of the Boatside was ideal. Read less
Likes:
The room was beautifully furnished warm and comfortable. The Inn just across the courtyard was also nicely decorated and very welcoming. The food was excellent with a great range to choose from.
Dislikes:
The only thing we felt could be improved was the cups and saucers in the rooms. Why not keep up with the rest of the decor and have some nice patterned China mugs rather than those silly thick cups?
Response from The Boatside Inn:
Pleased you enjoyed and I have noted the china cups in the rooms. Kind regards Carol
The Boatside Inn, Hexham
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The Boatside Inn

Guest Reviews

Overall rating: 4.8 out of 5
 Beautiful location.Fabulous,well furnished accommodation . Friendly, attentive staff. 
JANE / Sep 17
Read more reviews

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